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eLSG.SkyChefs and Scanpak partner to provide a revolutionary trolley tracking solution to the airline industry

IRVING, Texas, October 8, 2002 eLSG.SkyChefs, the first total e-business solution provider to the airline catering industry, today announced a long-term agreement with Scanpak Inc. to offer airlines an Internet-based solution to track catering trolleys throughout an airline’s global catering network. Scanpak specializes in Wireless Networks, Radio Frequency Identification (RFID) Systems, RF Applications, Barcoding, Labeling, Thermal Printing, and Application Integration to provide industry-leading data collection and asset management solutions worldwide. Scanpak's Galley Equipment Tracking System (GETS) is designed to track airline catering trolleys worldwide using sophisticated RFID technology.

In addition to the comprehensive suite of inflight, equipment and procurement solutions available to airlines via a single access point on the Web, eLSG.SkyChefs is now integrating the only global trolley tracking solution with proven RFID technology. The solution can significantly reduce trolley loss and maintenance costs, while optimizing trolley equipment distribution throughout an airline's global network.

“The loss of trolley equipment is a substantial problem for airlines, but with the Scanpak agreement, we are able to provide a comprehensive solution to tightly control trolley management and ultimately reduce inflight operations costs,” said Tony Naylor, vice president of inflight solutions for eLSG.SkyChefs. “We are confident in Scanpak's proven technology to effectively deliver an integrated trolley tracking solution to our airline customers.”

Scanpak has already successfully deployed its GETS solution to Air Canada on a worldwide basis. As such, there are more than 138 GETS units installed, tested and supported in airline catering facilities around the world.

“Our strategy to reduce costs and gain transparency of our inflight operations and equipment resulted in our decision to deploy Scanpak's GETS solution,” said Haydn Baggoo, Air Canada's Manager, Materials & Equipment for In-Flight Service. “After seeing the positive results and impact on Air Canada, I suggest that any airline interested in reducing operational costs strongly consider this solution."

The trolley tracking solution is comprised of an RFID transmitter tag secured on each trolley and a corresponding receiver capable of accurately accounting for each tagged trolley entering and exiting catering stations around the world. The installation is completed by a Web application that enables the airline to access its equipment status in real-time from anywhere in the world via the eLSG.SkyChefs Web site.

With the eLSG.SkyChefs solution, airlines will be able to improve the allocation and management of catering equipment, reduce equipment-related flight delays and reduce the need to purchase new trolleys. As an added advantage, the system is able to track the performance and common defects of various trolley types/manufacturers, enabling airlines to objectively evaluate their suppliers. Trolley maintenance records are also tracked, and preventive maintenance can be easily scheduled to ensure equipment safety and extend the life of the equipment. The eLSG.SkyChefs trolley tracking solution is fully supported 24 hours a day, seven days a week, and includes complete hands-on training.

“We chose to partner with eLSG.SkyChefs because of their knowledge and expertise of the airline inflight industry as well as their strong existing customer base,” said Valerio Lanzieri, President, Scanpak Inc. “The integrated set of operational solutions offered by eLSG.SkyChefs is a perfect complement to our already developed, tested and deployed GETS technology.”

About eLSG.SkyChefs
eLSG.SkyChefs (www.elsgskychefs.com) is a global organization specializing in providing technology solutions and business services within the airline catering industry. The company’s products are offered to airlines, suppliers and caterers via the industry’s first comprehensive portal. Together with Sabre, Accenture and i2, eLSG.SkyChefs offers best-of-breed solutions covering the entire in-flight services, equipment management and procurement processes.

Based in Irving, Texas, eLSG.SkyChefs is a wholly owned subsidiary of LSG Lufthansa Service Holding AG, which also operates LSG Sky Chefs. LSG Sky Chefs is the largest inflight service provider worldwide, including catering, procurement, equipment management and Total Inflight Management. LSG Sky Chefs caters 260 airlines from more than 200 customer service centers in 45 countries.

For more information on eLSG.SkyChefs, visit www.elsgskychefs.com or call 469-759-5608.

About Scanpak Inc.
Scanpak Inc., a Canadian company with an international presence, was established in 1995. Scanpak is a diverse technology company and an industry leader in Wireless Networks, RFID Systems and Barcode Solutions. Based upon a successful ASP model, Scanpak's solutions are Web-based and enable direct integration to corporate mainframe applications via the Aviva division which provides secure host access and application integration solutions. The Aviva product line is a comprehensive family of host access and integration products for delivering corporate host applications to the desktop PC, Web browser or mobile device over legacy, IP and wireless networks. Scanpak is based in Montreal, Quebec with sales offices in Ottawa, Ontario and London, England. For more information on Scanpak or the Aviva products and services visit www.scanpak.com or www.avivasolutions.com or call 514-331-3505.

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